We would like to re-assure all of our customers that we are open and operational to support you.  The measures we have put in place to comply with the Government Guidelines (Social distance, home working, split shift and so on ) are working well and we don’t expect any disruption for service out of our head quarter in Daventry.  Please click here for our Covid-19 updates and action plan.

EIUK’ s Customer Support Services is dedicated to a single goal: Provide the best possible service for both our products and our customers.
Our service centre holds an ISO9001:2015 certification and provide the fastest turnaround in the market, with an average turn around of 2 days. We service and support all the instruments and test equipment that we manufactured and supply. Eurotron Instruments UK is also one of the authorised and certified service centre for BW Honeywell gas detectors in the United Kingdom

To service your instrument please email or call on 01327 871044 and press option 2. Our service team wil be happy to take your call and help you out.  You can alternatively send your analyser or test equipment marked to the attention of the service department to:

Eurotron Instruments UK ltd
Unit 18 Austin way
Royal Oak Industrial Estate
NN11 8QY
Tel: 01327 871044

[accordion-item title=”Servicing your RASI200/300/700CA/Unigas1000/2000/3000″]

When returning yuor flue gas analyser please always ensure to include:

  • Full contact details
  • A daytime telephone number or mobile
  • Specify any fault you might have experienced ( this will speed up the process)
  • Include all the accessories (charger, printer, flue gas probe) as we will ensure a full check

Our service department will do their best to return your analyser with-in the 2-3 days turnaround

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EIUK offers one of the fastest and reliable on site service for our range of fixed gas analysers. To book your on-site service please contact Andy Cox by email or by phone on 01327 871044